This invention describes an online system that provides learning courses for products a user has registered. A central service streams these courses to a user's remote device, tracks their interaction, and then uses that data to generate or recommend subsequent courses tailored specifically to them. The system also sends this interaction analysis to product providers to help them gauge customer satisfaction. The claims specify that users log in via a mobile application, potentially using username/password, voice, or image recognition, with multi-factor authentication based on user preferences.
Why it matters: Filed before widespread adoption of advanced biometric authentication on mobile devices, the specific voice and image login methods claimed are now commonplace. Furthermore, AI-driven content personalization and generation have matured significantly since 2011, making the "specifically tailored" course generation much more sophisticated and feasible.
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