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This system helps create and deploy voice applications, like automated phone services. It uses a central server to host these apps, which people interact with through voice portals. A key component is an "inference engine" that listens during a call, infers what the user needs, and then inserts relevant responses into the conversation. The claims specify the communication network as the Internet or a combination of Internet and telephony.
Why it matters: Filed before large language models (LLMs) could provide sophisticated natural language understanding and dynamic inference. The "inference engine" and "universal grammar language adapter" described would now be significantly more powerful and flexible using modern AI capabilities.
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