This describes a specific physical layout for a bank branch designed to process customer transactions and provide service. It features an entrance with a live concierge to greet visitors, and at least three separate, spaced-out teller stations. The system can also include dedicated areas for customer consultations and a children's play space.
Why it matters: Filed before the widespread shift to digital and mobile banking, this system's focus on a live concierge and consultation areas now addresses the need for physical branches to offer enhanced advisory services beyond routine transactions.
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