This technology helps manage complex supply chains by collecting data from various sources like sensors and smart devices. Artificial intelligence then analyzes this data to understand how the supply chain is performing or if there's a problem. Based on this analysis, the AI decides what task needs to be done to make things better, and a software robot is configured to automatically perform that task. Specifically, the claims narrow this down to automatically processing customer orders by pulling data from different sources and entering it into an order management system.
Why it matters: Filed before the full impact of advanced generative AI and large language models was realized. These technologies could now significantly enhance the system's ability to classify value chain states and, critically, to extract and process order data for robotic automation, making the core claims more robust and easier to implement than in 2023.
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