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Patent drawing for Intelligent automatic support
US 20,220,197,725 A1
Computing US 20,220,197,725 A1 Not in force

Intelligent automatic support

This invention describes an automated system designed to diagnose and fix problems in computer systems. It uses a special database of information, where each entry contains instructions that the computer can follow. These instructions can tell the system to look for specific words in system logs, communicate with other software programs, or change settings in configuration files. The system then uses these instructions to figure out if there's a problem or to automatically correct it. The claims specifically focus on the system performing at least one of these actions, or in some cases, at least two.

Why it matters: Filed before large language models (LLMs) were widely capable of interpreting complex log data and generating executable code or instructions. LLMs could now dynamically create, update, and execute the knowledge base entries, significantly reducing manual effort and expanding the system's diagnostic and corrective capabilities.

Status
Not in forceListed as no longer active. The specific reason is not in the record we hold.
How hard to build
SpecializedSoftware logic, knowledge base, system integration

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