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This invention describes a chatbot system for large business software applications. It uses artificial intelligence to understand what a user wants to do, whether they type a message or perform an action within the business system. The chatbot then pulls specific, relevant information, such as inventory levels or contract details, from a database and displays it to help the user make decisions or trigger automated actions. The claims narrow its application to tasks like supply chain management, inventory, and order processing.
Why it matters: The core AI engine for parsing user intent and extracting relevant data, a significant development hurdle in 2021, is now greatly enhanced by the widespread availability and capability of Large Language Models. This makes building a robust system for the specific enterprise tasks outlined in the claims more feasible and powerful.
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