This invention describes a computer program that gathers data from various parts of a computing system and from online sources. It uses machine learning to understand and categorize technical problems, then figures out why they happened or predicts future problems. The program suggests fixes or improvements, and learns over time by tracking how well its suggestions work, specifically by ranking potential problem-solution pairs to identify root causes.
Why it matters: Filed before the widespread availability of powerful large language models. These advancements could significantly simplify the development and training of the classification model, especially for extracting relevant information from diverse web sources and logs.
AI gives you a few directions you could take this. Pick one, and we check whether your version is different enough to patent, then write the filing.
Reinvent this with AI