This invention describes an e-commerce system that lets customers return items directly to other customers who want to buy them, rather than sending them back to the merchant. The system specifically covers cases where a buyer agrees to purchase a previously returned item, facilitating its shipment from the original owner to the new buyer.
Why it matters: The increasing cost of e-commerce returns since 2019 makes this solution more attractive. Advances in real-time logistics data and dynamic pricing algorithms now simplify the cost comparisons central to the claims, making implementation more efficient.
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