This invention describes a computer system that helps manage returned items. When an item is returned, a worker at a return center uses a mobile device to initiate the process. The system then guides the item to the correct storage location within a fulfillment center, using another mobile device to manage which worker is assigned to which workstation for processing the returns.
Why it matters: Filed before widespread adoption of advanced AI in logistics, the system's prediction and optimization capabilities could now be significantly enhanced by current machine learning models, making real-time inventory management more efficient.
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