This invention describes a computer system that helps diagnose problems with devices. It works by taking diagnostic data from a device, adding relevant context to it, and then mapping this information into a structured knowledge graph. The system then uses the information in this knowledge graph to figure out what's wrong with the device. The claims specifically focus on a system that receives diagnostic data, analyzes it to build a knowledge base, and then uses that knowledge base for diagnosis, particularly for IoT devices and unstructured data.
Why it matters: Filed before the widespread adoption of large language models (LLMs) and advanced AI, which have since made 'cognitively analyzing' context and processing 'unstructured data' for knowledge graphs significantly more effective and accessible than in 2017.
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